The Ambassador Certification Program is designed to take you to the next level of excellence. This program will equip you with the right tools, skills and passion to create a joyous and memorable experience for every guest.

Join us for this two-day seminar where we will cover topics including:

• Understanding your role as Ambassador for successful tourism.
• Becoming an effective guestologist.
• Identifying how your performance increases tourism to benefit your locale.
• Exceeding customer expectations for service delivery.

The Sales Master Certification Program is designed to ignite the passion and drive it takes to become a sales master. You will gain valuable and critical sales knowledge to build a successful sales toolkit.

Join us for this two-day seminar where we will cover topics including:

• Refining your skills to move from sales person to Sales Master.
• Creating sales magic beginning with a winning statement.
• Prospecting with power.
• Using reflective listening.
• Using Personality Mapping.
• Selling from a position of power.
• Closing the Deal.